Terms of service

Last updated November 11, 2026

These terms cover your use of this website and the Spin Control inventory software ("the service") provided by Spin Control Management ("Spin Control", "we", "us"). By signing up for or using the service, you agree to these terms. Your signed contract with us also applies, and if it says something different, the contract wins.

Your account

• The account holder is responsible for the user list they send us, for each user's role, and for keeping logins secure.
• Tell us right away if you think someone has used your account without permission.

Plans and billing

• Plans are priced per location site, by the size of your team: Basic Plus for 1–14 users and Professional for 15 users or more, as shown on our pricing section or in your contract.
• An annual contract is billed at the annual-contract rate for the length of the contract. Monthly billing is at the monthly rate, with a 3-month minimum.
• A one-time setup fee applies: $150 for a single site, or $300–$1,000 for multi-site setups with different specifications.
• Optional services, such as loading your inventory for you, are quoted separately.
• We'll give you notice before any change to your price.

Setup, training and support

Training is included with every plan. We assist with setup, software maintenance and ongoing tuning. Setup times we give are estimates and depend on getting your user list and inventory information.

Your data

The inventory and business data you enter belongs to you. You give us permission to store and process it only to provide the service to you. Our privacy policy explains how we handle personal information.

Acceptable use

Don't use the service for anything unlawful, try to access other customers' data, or interfere with how the service runs.

Availability

The Spin Control mobile app works over cell service or Wi-Fi, and the web dashboard needs an internet connection. We work to keep the service available, but it may sometimes be unavailable for maintenance or reasons outside our control.

Cancelling

Basic Plus can be cancelled with 30 days' notice, after any minimum term. Professional can be cancelled at the end of its contract term. Contact us to cancel.

Limits on liability

Spin Control helps you track and reorder supplies, but you are responsible for your purchasing decisions. To the extent the law allows, we aren't liable for indirect or consequential losses, and our total liability is limited to the amount you paid us in the 12 months before the claim.

Changes to these terms

We may update these terms. We'll change the date at the top and let account holders know about important changes.

Contact us

Spin Control Management
Email: NThomas@spincontrolmanagement.com